(OSX Yosemite, Firefox 45) YouTube Embed Crashes Firefox
Sometimes when I play an embedded YouTube video (HTML5, not Flash) Firefox crashes, and sometimes even the system restarts. I know for a fact there is no malware on my system. This has only happened when playing videos on khanacademy.org. Any suggestions? Thanks!
Chosen solution
Note that all three reports are from Firefox 45.0.2 on May 9, 2016
You can see in the crash report that the crashing thread have a reference to the plugin-container process. This makes it more obvious that the crashes at that time were a problem with a plugin and not with the HTML5 media player that wouldn't use a plugin. The last report also include the Shockwave Flash plugin (19.0.0.245)
- bp-be767fd4-c537-4be0-9a43-2e74b2160602
Do you have reports from the current 46 release or at least more recent (last week)?
Read this answer in context 👍 0All Replies (5)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
Note that the System Details list next to the question shows that you have an outdated Shockwave Flash 19.0 r0 version.
You can find the latest Flash player versions for Firefox on this page:
cor-el said
Note that the System Details list next to the question shows that you have an outdated Shockwave Flash 19.0 r0 version. You can find the latest Flash player versions for Firefox on this page:
At the time of the crash, the Flash player wasn't outdated. Also, the website that was crashing Firefox doesn't use plugins like that (unless HTML5 isn't supported). Thanks!
Here are the crashes: bp-5ffac15d-1509-407a-92ca-ba24e2160602 bp-f657f99b-8720-4113-9f75-9c39b2160602 bp-be767fd4-c537-4be0-9a43-2e74b2160602
I'm not sure which one is the correct, but I'm assuming all of them because they all started with BP and it's happened multiple times (I have submitted the reports).
Modified by chipthrasher
Chosen Solution
Note that all three reports are from Firefox 45.0.2 on May 9, 2016
You can see in the crash report that the crashing thread have a reference to the plugin-container process. This makes it more obvious that the crashes at that time were a problem with a plugin and not with the HTML5 media player that wouldn't use a plugin. The last report also include the Shockwave Flash plugin (19.0.0.245)
- bp-be767fd4-c537-4be0-9a43-2e74b2160602
Do you have reports from the current 46 release or at least more recent (last week)?
Thank you! In 46, I haven't gotten any crashes yet. Thanks!