Can't sign in to secure bank account with Firefox V46.0.1. MS Edge allows sign in. Firefox allowed sign in until 2 weeks ago.
About 2 weeks ago Firefox will not let me sign in to my bank account. It shows as an https secure site, but when I selest the sign in box, I can't type in it. If I use MS Edge browser on the same site, I can type in the sign in box fine.
About 2 weeks ago Firefox will not let me sign in to my bank account. It shows as an https secure site, but when I selest the sign in box, I can't type in it. If I use MS Edge browser on the same site, I can type in the sign in box fine.
All Replies (1)
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.