This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My address book contains duplicates, Google contacts does not, will sync erase google contacts

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by bah0206

bah0206
bah0206
more options

Google contacts list does not have duplicates. In Thunderbird, I have several duplicates. When I deleted the duplicates in Address Book, how will the sync affect Google contacts. There are 54 duplicates and I don't want Thunderbird to delete the only entry in Google. Unfortunately, I did not compare the TB record with the Google record. Can I cancel the deletions now? Is there a way to delete the entire Address Book and start fresh?

Google contacts list does not have duplicates. In Thunderbird, I have several duplicates. When I deleted the duplicates in Address Book, how will the sync affect Google contacts. There are 54 duplicates and I don't want Thunderbird to delete the only entry in Google. Unfortunately, I did not compare the TB record with the Google record. Can I cancel the deletions now? Is there a way to delete the entire Address Book and start fresh?

Modified by bah0206

All Replies (2)

Zenos
Zenos
more options

Google Contacts only "knows" about addresses in the connected address book in Thunderbird. You haven't made it plain if your duplications are within an address book, or between multiple/different address books.

bah0206
bah0206 Question owner
more options

Sorry for being unclear. I have only one address book in Thunderbird. When I started using Thunderbird, I synced Google (only one address book) into Thunderbird. I also have an android phone that is synced to the Google contacts but not to Thunderbird. (I was assuming that Google was the master list and usually do all of my additions there.)

I checked my Thunderbird Address Book and saw duplicates. I deleted them and now the sync (gConnect) indicates that it is going to delete 54 records in Google and make 0 additions. I don't know how gConnect works and I'm not sure what I should do other than disable the sync for now.