This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Enable rich text editor

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Qzds

Qzds
Qzds
more options

Hi,

I deployed Firefox 50.0 through GPO. When one of my users tries to post an item with their custom CMS, the Firefox rich text editor isn't activating (see screenshots). First I thought it was maybe related to Firefox itself but when I checked my own pc, which has Firefox 50.0 installed manually since it's my main browser, it DOES show the rich text editor.

Can anyone tell me how to enable the rich text editor without resorting to addons? I searched through the Firefox options and about:config but couldn't find any related setting.

Thanks in advance.

screenshot where the rich text editor doesn't show (user pc): http://imgur.com/a/wiuEd

screenshot where the rich text editor does show (my pc): http://imgur.com/a/j7z9v

Hi, I deployed Firefox 50.0 through GPO. When one of my users tries to post an item with their custom CMS, the Firefox rich text editor isn't activating (see screenshots). First I thought it was maybe related to Firefox itself but when I checked my own pc, which has Firefox 50.0 installed manually since it's my main browser, it DOES show the rich text editor. Can anyone tell me how to enable the rich text editor without resorting to addons? I searched through the Firefox options and about:config but couldn't find any related setting. Thanks in advance. screenshot where the rich text editor doesn't show (user pc): http://imgur.com/a/wiuEd screenshot where the rich text editor does show (my pc): http://imgur.com/a/j7z9v
Attached screenshots

Modified by Qzds

Chosen solution

I found out that this was caused by: user_pref("general.useragent.override", ""); which accidentally slipped into the deployed Firefox profile (we use default profiles for mass deployment).

Read this answer in context 👍 0

All Replies (3)

Qzds
Qzds Question owner
more options

Chosen Solution

I found out that this was caused by: user_pref("general.useragent.override", ""); which accidentally slipped into the deployed Firefox profile (we use default profiles for mass deployment).

FredMcD
FredMcD
more options

Is the problem solved then? If so, That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

Qzds
Qzds Question owner
more options

Sorry. Done ;)