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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

brotherjohns
brotherjohns
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while using yahoo mail, firefox always crashes when I try to attach a file to any email. My firefox version is up to date. running windows 10 on a surface 3pro

while using yahoo mail, firefox always crashes when I try to attach a file to any email. My firefox version is up to date. running windows 10 on a surface 3pro

All Replies (1)

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29