Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My Bing search bar on my home page has stopped working. I use Windows 7 and Norton internet security. It was working fine until 1 week ago.

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by Aprilwine

Aprilwine
Aprilwine
more options

I have went into options, search and Bing is set as a search engine. Not sure if an update changed anything or not. I refreshed Firefox and updated to the latest version but that didn't help the problem.

I have went into options, search and Bing is set as a search engine. Not sure if an update changed anything or not. I refreshed Firefox and updated to the latest version but that didn't help the problem.

All Replies (2)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Aprilwine
Aprilwine Question owner
more options

The problem still exists in safe mode.