This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

updated to 52.1.0 32 bit windows xp and now cannot print selected page number - if for example a 4 page email cannot only say print page 2 - have to print all 4

more options

After updating to version 52.1.0 32bit I can no longer select the print message option. Printer activates but spews out blank pages Also if I select to print say page 1 to page 1 in the print window same thing happens - blank page comes out.

In fact even if a 1 page email about 7 blank pages come out the printer.

Please urgent solution as affecting my business ability to operate................... Richard

After updating to version 52.1.0 32bit I can no longer select the print message option. Printer activates but spews out blank pages Also if I select to print say page 1 to page 1 in the print window same thing happens - blank page comes out. In fact even if a 1 page email about 7 blank pages come out the printer. Please urgent solution as affecting my business ability to operate................... Richard

All Replies (2)

more options

Re my earlier question have solved the problem by reinstalling version 38.0

Would still like to know why version 52.1.0 has this bug ????

more options

It has this bug because it is broken. The developers are aware and working on it.

That is why new versions have release notes. https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/