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Thunderbird will not let me download attachments

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by Toad-Hall

ShonaC
ShonaC
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When I receive an email with an attachment, it will not let me download it. The only thing that it allows me to download are PDF's. I cannot download excel sheets and whenever I do, the below image appears. I click ODF Spreadsheet template and it tells me I need to download a Java Runtime Environment, which I have, and nothing is working.

When I receive an email with an attachment, it will not let me download it. The only thing that it allows me to download are PDF's. I cannot download excel sheets and whenever I do, the below image appears. I click ODF Spreadsheet template and it tells me I need to download a Java Runtime Environment, which I have, and nothing is working.

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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re : whenever I do, the below image appears. Please post image.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Your issue may not be a Thunderbird problem. I did locate this on internet which may help you. http://ooo-forums.apache.org/en/forum/viewtopic.php?f=5&t=83338