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bookmark folders fail to open

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  • 1 has this problem
  • 4 views
  • Last reply by cor-el

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Over time during the course of the day, the bookmark folders on the bookmark bar fail to open, the open menu button fails to respond, till I kill Firefox in Task Manager and re-launch browser.

Over time during the course of the day, the bookmark folders on the bookmark bar fail to open, the open menu button fails to respond, till I kill Firefox in Task Manager and re-launch browser.

All Replies (2)

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V55 has been giving users problems. Install v54 until v55 is repaired.

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release https://www.mozilla.org/en-US/firefox/organizations/

https://www.mozilla.org/en-US/firefox/organizations/notes/

https://www.mozilla.org/en-US/firefox/organizations/system-requirements/

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It is possible that security software (anti-virus) is causing the problem and is blocking access to places.sqlite. Try to disable security software temporarily to see whether that makes a difference.