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Trying to change server settings so it searches for new messages at logon but I keep getting a pop-up that says the account already exists.

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  • Last reply by Zenos

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I am trying to change server setting so that it downloads new messages at login but I keep getting a pop-up message that the account already exists and it won't let me change the setting.

I am trying to change server setting so that it downloads new messages at login but I keep getting a pop-up message that the account already exists and it won't let me change the setting.

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Do you perhaps have two accounts with the same name? The default account name is that of the server, so if you have two accounts with one provider, by default they might have the same name.

I usually set the account's email address as the account name, as email addresses have to be unique.