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Facebook says to update but I already have

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  • Last reply by FredMcD

eulea
eulea
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I updated my Firefox MAC browser to 55.0.2. I'm running Sierra 10.12.6 on my MacBook Pro. Now I get a message on Facebook "For a better experience on Facebook, update your browser." Messaging doesn't work right, leaving long conversation columns unable to be closed, covering the screen. I've cleared the cache, restarted both the computer and Firefox. I've run disk utility and Clean My Mac maintenance.

Do I have some setting or preference I need to change? Is this something to do with the update that Mozilla needs to fix? I just want it to work correctly. I'm having to use Safari or Chrome to access and post in Facebook and Messanger. YUCK.

I updated my Firefox MAC browser to 55.0.2. I'm running Sierra 10.12.6 on my MacBook Pro. Now I get a message on Facebook "For a better experience on Facebook, update your browser." Messaging doesn't work right, leaving long conversation columns unable to be closed, covering the screen. I've cleared the cache, restarted both the computer and Firefox. I've run disk utility and Clean My Mac maintenance. Do I have some setting or preference I need to change? Is this something to do with the update that Mozilla needs to fix? I just want it to work correctly. I'm having to use Safari or Chrome to access and post in Facebook and Messanger. YUCK.

All Replies (1)

FredMcD
FredMcD
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. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

For almost a year, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/forum-response-i-found-fake-firefox-update