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Firefox updated to 56. now, wont load dotd and my mahjong game freezes. what now?

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  • 6 have this problem
  • 2 views
  • Last reply by Enigma

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OK, wth is it now? Fix one problem, another appears!!?? I hate to even think about that horrible resource hog Chrome. I couldnt even figure out how to favorite something. But really, where does it end? FF forced the 56 update and now, DOTD doesnt load, My sill mahjong game will freeze if I click on another tab.....?????

OK, wth is it now? Fix one problem, another appears!!?? I hate to even think about that horrible resource hog Chrome. I couldnt even figure out how to favorite something. But really, where does it end? FF forced the 56 update and now, DOTD doesnt load, My sill mahjong game will freeze if I click on another tab.....?????

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Any help with these issues? Since the last update started these problems has anyone addressed them at all? Kind of annoying to not be able to load pages that had no issues before.

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I'm not sure which site you mean with 'DOTP', but :

You can try these steps in case of issues with web pages: You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. Hold down the Shift key and left-click the Reload button or press 'Ctrl + F5' or press 'Ctrl + Shift + R'

Another thing to try : Clear the cache and cookies only from websites that cause problems.

Clear the Cache:

3-bar menu => Options => Advanced => Network => Cached Web Content :
"Clear Now"

Remove Cookies from sites causing problems:

3-bar menu => Options => Privacy => Cookies : "Show Cookies"


If the above doesn't do the trick : This could be caused by one of your add-ons (assuming you have any). Let's try Firefox in Safe Mode : If Firefox is not running : Hold down the Shift key when starting Firefox. If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !) See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

And also : https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems


Still no joy  ?

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the General panel.
  3. Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
    Fx55Performance-disableHWA
  4. Uncheck Use hardware acceleration when available.
  5. Close Firefox completely and then restart Firefox to see if the problem persists.

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles: