This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

where is clipboard when it says "saved to clipboard". How do i open it?

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by Enigma

more options

How do I access "clipboard"? I see no clipboard icons or anything close. Thanks. I'm trying the new screenshot feature.

How do I access "clipboard"? I see no clipboard icons or anything close. Thanks. I'm trying the new screenshot feature.

Chosen solution

@ cor-el :

You're right : just now I wanted to prove you wrong, but indeed I had to click on 'Download' in order to find it in my Downloads folder.

(Took a screenshot earlier without clicking 'Downloads' and found it in my designated folder - guess that was just a 'lucky shot')

Read this answer in context 👍 0

All Replies (5)

more options

The clipboard doesn't store anything to the hard drive, there is no clipboard location, and it's not saved anywhere.   If you turn off your computer, copy something else, the memory is replaced with the new memory. When you've taken a screenshot and clicked 'Save', you'll find it in your designated folder (like e.g. 'Downloads')

Modified by Enigma

more options

You can paste the image to to image editor. If you want to save the screenshot image then click the Download button and the image wil be saved to the default download folder.

See also:

more options

Where I said in my post  :

When you've taken a screenshot and clicked 'Save', you'll find it in your designated folder (like e.g. 'Downloads')

You will see explained in this article :

https://screenshots.firefox.com/

more options

^That is not correct.

If you click Save then the image is saved to a specific page in internet under a special GUID folder as set in about:config. If you would reset Firefox or reset your preferences then you will probably lose these saved images.

If you click Download then the image is saved on your computer and you see the Download button getting animated and highlighted.

Yeah, I know that this can be confusing: download something that isn't coming from internet and saving is saving to internet. The Firefox developers sometimes are hard to follow.

Modified by cor-el

more options

Chosen Solution

@ cor-el :

You're right : just now I wanted to prove you wrong, but indeed I had to click on 'Download' in order to find it in my Downloads folder.

(Took a screenshot earlier without clicking 'Downloads' and found it in my designated folder - guess that was just a 'lucky shot')