This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Australian Government official Bureau of Meteorology website does not load properly

  • 4 replies
  • 3 have this problem
  • 8 views
  • Last reply by dennis_j

dennis_j
dennis_j
more options

The following page from the Australian Government official Bureau of Meteorology website does not load properly http://www.bom.gov.au/australia/meteye/?lat=-23.7&lon=133.87&url=/nt/alice-springs/&name=Alice+Springs

It spins forever never completely loading, and never reaching a point of being usable, for example, try accessing the UV information link.

The page works fine in webkit based browsers like https://wiki.gnome.org/Apps/Web Web 3.14.1 Powered by WebKit 2.6.2 It used to work fine in previous versions of Firefox.

Current version I'm using, in which it fails to load is: version 57.0 update channel: release updates: automatic

thanks Dennis

The following page from the Australian Government official Bureau of Meteorology website does not load properly http://www.bom.gov.au/australia/meteye/?lat=-23.7&lon=133.87&url=/nt/alice-springs/&name=Alice+Springs It spins forever never completely loading, and never reaching a point of being usable, for example, try accessing the UV information link. The page works fine in webkit based browsers like https://wiki.gnome.org/Apps/Web Web 3.14.1 Powered by WebKit 2.6.2 It used to work fine in previous versions of Firefox. Current version I'm using, in which it fails to load is: version 57.0 update channel: release updates: automatic thanks Dennis

Chosen solution

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version
Read this answer in context 👍 1

All Replies (4)

FredMcD
FredMcD
more options

Are you blocking content?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

alan_r
alan_r
more options

For the record it works fine for me from another part of Australia on W10 and Fx 57.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version
dennis_j
dennis_j Question owner
more options

All three responses were very helpful.

  1. In the end I went to the menu, New Fx Menu > chose 'Help' Help-29 > then 'Restart with Add-ons disabled...' as suggested by FredMcD.
  2. The site then worked fine, as noted by alan_r.
  3. I then went through my extensions one by one until I found uBlock Origin was causing the problem, as hypothesised by cor-el.
  4. I disabled this extension for this particular web page, et Voila! I'm happily using 'MetEye' to keep up with UV radiation situation again ('extreme' during most of the day where I am).

Thanks everyone for such quick and helpful responses! I started to try to click all responses as 'solving' the issue, but the system did not allow such an action on my part, so I had to chose just one.