This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I upgraded to 57.0.2 (64-bit). After I upgraded some features are not working. Ex: I opened GOOGLE.Com in Mozila. When I typed, suggested text are not coming.

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by gouse

more options

Hello Mozilla,

I have upgraded to new version of Mozilla (57.0.2 (64-bit)), After I upgraded some features are not working.

Ex: I opened GOOGLE.Com from Firefox. When I typed any content in google search, generally we can see some suggested text will come by default in below. But here suggested text are not coming after upgrade. Before upgrade this feature is working fine in Mozilla.

I tried the same way in Internet explorer and Chrome, It is working perfectly. Only issue is in MOZILA FIREFOX after upgrade.

NOte: Below attached document is my current Mozilla web page.

Thanks Basha

Hello Mozilla, I have upgraded to new version of Mozilla (57.0.2 (64-bit)), After I upgraded some features are not working. Ex: I opened GOOGLE.Com from Firefox. When I typed any content in google search, generally we can see some suggested text will come by default in below. But here suggested text are not coming after upgrade. Before upgrade this feature is working fine in Mozilla. I tried the same way in Internet explorer and Chrome, It is working perfectly. Only issue is in MOZILA FIREFOX after upgrade. NOte: Below attached document is my current Mozilla web page. Thanks Basha
Attached screenshots

Chosen solution

Up Date Video Card Drivers

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Up Date Video Card Drivers

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.

more options

Thanks done this..