We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

T'bird has stopped downloading new mail, but still sends OK

ZA9OA01
ZA9OA01
more options

Part-way through a day, T'bird suddenly stopped downloading new mail from the server (pop.ntlworld.com). Account is set to 'pop.ntlworld.com', 'Port 110', 'Check for new mail at startup' and 'Check for new mail after 5 minutes). I can read new mail when I log on to the server, and T'bird is sending messages correctly. Any ideas gratefully accepted! Ron Linton

Part-way through a day, T'bird suddenly stopped downloading new mail from the server (pop.ntlworld.com). Account is set to 'pop.ntlworld.com', 'Port 110', 'Check for new mail at startup' and 'Check for new mail after 5 minutes). I can read new mail when I log on to the server, and T'bird is sending messages correctly. Any ideas gratefully accepted! Ron Linton

Chosen solution

Looks like settings changed. Maybe you need to also. http://community.virginmedia.com/t5/Email/Email-settings-change/m-p/3369438#M141195

Read this answer in context 👍 1

All Replies (1)

user01229325
user01229325
more options

Chosen Solution

Looks like settings changed. Maybe you need to also. http://community.virginmedia.com/t5/Email/Email-settings-change/m-p/3369438#M141195