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Firefox changes the page size to index card when I open the print menu. Safari does not. The defaults are set to US Letter. Any help?

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  • Last reply by GRPound

GRPound
GRPound
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My printer settings are set to US Letter. When I try to print from Firefox it comes up as Index Card Letter. I cannot change it in the print menu so I go to page setup and change it, then back to print menu. This does not happen in Safari. I have an HP Office Jet 4650. I can print using the Index Card setting, but it cuts off the top of the first sheet. Also, I get a warning notice when I try to print two sided.

My printer settings are set to US Letter. When I try to print from Firefox it comes up as Index Card Letter. I cannot change it in the print menu so I go to page setup and change it, then back to print menu. This does not happen in Safari. I have an HP Office Jet 4650. I can print using the Index Card setting, but it cuts off the top of the first sheet. Also, I get a warning notice when I try to print two sided.

Chosen solution

Try having a read of these please : http://kb.mozillazine.org/Problems_printing_web_pages https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox

Please let us know if this solved your issue or if need further assistance.

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Shadow110
Shadow110
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Chosen Solution

Try having a read of these please : http://kb.mozillazine.org/Problems_printing_web_pages https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox

Please let us know if this solved your issue or if need further assistance.

GRPound
GRPound Question owner
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The first time I tried it I did not change the page setup before I did the printer reset. The second time I did change the page setup and it reopened with the correct printer setting.