Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Disable master password feature

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by scott_sch

scott_sch
scott_sch
more options

I changed my gmail password and regrettably enabled the master password in thunderbird. The new password wasn't saved and entering the master password fails and requests a new password every time.

I would like to disable this "feature" altogether and manually edit my passwords so that they work as they did before.

"preferences/security/passwords/saved passwords" doesn't show any saved passwords

I changed my gmail password and regrettably enabled the master password in thunderbird. The new password wasn't saved and entering the master password fails and requests a new password every time. I would like to disable this "feature" altogether and manually edit my passwords so that they work as they did before. "preferences/security/passwords/saved passwords" doesn't show any saved passwords

Chosen solution

from menu, "preferences/security/passwords/change master password"

"To remove the master password, leave both of the new master password fields empty."

Read this answer in context 👍 0

All Replies (2)

user01229325
user01229325
more options

This article tells you how to manage a master password. https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password

scott_sch
scott_sch Question owner
more options

Chosen Solution

from menu, "preferences/security/passwords/change master password"

"To remove the master password, leave both of the new master password fields empty."