This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

trying to sync my email it asks for a mobile phone I don't have, so Firefox froze my email please help

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

Firefox is demanding a mobile phone number to finish the synchronizing, and verify my email. I do not have a mobile phone. I try to use my land line number, but it is not excepted. This has frozen my email so I can't use it. Please help me get my email back,

To contact me use land line 206-772-4933   or email to    stevenjbier@outlook.com
Firefox is demanding a mobile phone number to finish the synchronizing, and verify my email. I do not have a mobile phone. I try to use my land line number, but it is not excepted. This has frozen my email so I can't use it. Please help me get my email back, To contact me use land line 206-772-4933 or email to stevenjbier@outlook.com

All Replies (1)

more options

Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.

Please remove that information from your post.


What are you trying to sync your e-mail to?