Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Jump-loading of next part on page like Facebook

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Shadow110

DR_Arto
DR_Arto
more options

When arriving to the bottom of pages, such as Facebook, Firefox will load the next part and jump to its bottom. This means it skips the entire content between the bottom of the previously viewed part and the new part (I call it 'part' since a 'section' techically may mean something else). Since Firefox loads a lot at the same time this also means I have to scroll way back up to see where I was before the jump occured. This has been going on since last year.

Using desktop, laptop, Windows 7, Windows 10. It happens on both. When I use Opera nothing goes wrong, this doesn't happen in IE or Edge either.

When arriving to the bottom of pages, such as Facebook, Firefox will load the next part and jump to its bottom. This means it skips the entire content between the bottom of the previously viewed part and the new part (I call it 'part' since a 'section' techically may mean something else). Since Firefox loads a lot at the same time this also means I have to scroll way back up to see where I was before the jump occured. This has been going on since last year. Using desktop, laptop, Windows 7, Windows 10. It happens on both. When I use Opera nothing goes wrong, this doesn't happen in IE or Edge either.

All Replies (1)

Shadow110
Shadow110
more options

Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please update your Flash 28 for security reasons : Flash Player Version: 29.0.0.140 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Please let us know if this solved your issue or if need further assistance.