This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why don't you FIX this 'supposed' faster *#&^? Why should it be necessary for me to work hours to correct problems you created?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Shadow110

kenmac311
kenmac311
more options

It takes minutes to just load FFv61. Try to go to a website and it's minutes again for each page. All this time the processor is running 100%. I am using an HP machine with an I7-4th gen processor, 8 Gig RAM and a TB of hard drive, and running Win 8.1. From what I have seen, this is not a slouch of a machine. For your information, I am running a network with over 400 Mbit measure performance.

As soon as the update to FF Quantum was loaded, the CPU went to 100% and everything else almost stopped. It takes less time to scan my HDD than to load a couple of web pages. Now, I do not want to seem petty, but I have donated hundreds of dollars to the foundation and I can not get an answer to an email.

It takes minutes to just load FFv61. Try to go to a website and it's minutes again for each page. All this time the processor is running 100%. I am using an HP machine with an I7-4th gen processor, 8 Gig RAM and a TB of hard drive, and running Win 8.1. From what I have seen, this is not a slouch of a machine. For your information, I am running a network with over 400 Mbit measure performance. As soon as the update to FF Quantum was loaded, the CPU went to 100% and everything else almost stopped. It takes less time to scan my HDD than to load a couple of web pages. Now, I do not want to seem petty, but I have donated hundreds of dollars to the foundation and I can not get an answer to an email.

All Replies (2)

Shadow110
Shadow110
more options

To be Checked and turned off unless needed for accessibility : Please : go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check (put a tick in the box) the setting to Prevent Accessibility Services from accessing your browser.

Multi-Processor Support : Go to the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 1 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please. Note : Hardware Acceleration is for Video Card, Monitor to see if remain off or to turn back on.

Only Disable as last resort.

Multi-processor Can completely disable it this way in about:config : dom.ipc.processCount set to 1 browser.tabs.remote.autostart = false browser.tabs.remote.autostart.2 = false

Only move to esr if low ram and old system.

Firefox Extended Release Version : Firefox ESR does not come with the latest features but it has the latest security and stability fixes.

If do please :

Shadow110
Shadow110
more options

Can also work in here : Copy/Paste about:memory to the address bar and enter.