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firefox doesnt crash, but the slide rail on the right becomes unresponsive, sometimes links wont be active until the page scrolls down a little, Why?

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  • 1 has this problem
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  • Last reply by Shadow110

aztraph
aztraph
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Using Mozilla version 61.0.2 (64-bit) if I am able to follow a link, sometimes I will not be able to scroll down unless I widen the window, full screen doesn't help, tried both. If I am able to scroll down, sometimes a link will become clickable and I can follow the link. I am fortunate to be able to navigate without the mouse. Of and the size changing indicator function of the cursor wont engage unless I first go above the level of the bookmarks tool bar. but not if Im on the level of the body of the page.

Using Mozilla version 61.0.2 (64-bit) if I am able to follow a link, sometimes I will not be able to scroll down unless I widen the window, full screen doesn't help, tried both. If I am able to scroll down, sometimes a link will become clickable and I can follow the link. I am fortunate to be able to navigate without the mouse. Of and the size changing indicator function of the cursor wont engage unless I first go above the level of the bookmarks tool bar. but not if Im on the level of the body of the page.

All Replies (1)

Shadow110
Shadow110
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HI should up date your Video Card Drivers. The just went legacy and stopped making drivers for your card. You have never updated it.

Please try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 62.0.0 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.