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I have several accounts at att. two work fine but the third sends the wrong pw to read email
I can read email on two accounts but after trying to connect I get the message that login failed and to enter the pw again. When I go to AT&T direct email I can log in using the pw I enter in Thunderbird.
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In order for us to better investigate this issue you need to add a little more non-personal information.
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Please also add the result of these troubleshooting steps to your post
- Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
AT&T is starting to require a secure key be used in place of your normal password when using a 3rd party email client to access your mail. This could be your issue. https://www.att.com/esupport/article.html#!/email-support/KM1240308?gsi=b