We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't view my pictures

  • 2 replies
  • 1 has this problem
  • 21 views
  • Last reply by McCoy

more options

This may be a windows issue, but maybe Firefox can help being it is hard to get windows help. I used to be able to see my pictures from the pictures library in windows. But now when I access my pictures I see only icons for those pictures. Yes, I can see the picture when I click on a given icon, but I used to be able to see all the pictures, which I have many, when I just accessed my pictures and not the icons only. I can't figure out a way to get my picture viewing back when I access my pictures from the "my computer" portal and then access my picture library. Sort of frustrating when I want to see a certain picture and all I see are icons. Can someone help? Thank you.

This may be a windows issue, but maybe Firefox can help being it is hard to get windows help. I used to be able to see my pictures from the pictures library in windows. But now when I access my pictures I see only icons for those pictures. Yes, I can see the picture when I click on a given icon, but I used to be able to see all the pictures, which I have many, when I just accessed my pictures and not the icons only. I can't figure out a way to get my picture viewing back when I access my pictures from the "my computer" portal and then access my picture library. Sort of frustrating when I want to see a certain picture and all I see are icons. Can someone help? Thank you.

All Replies (2)

more options

That would be a Windows issue not a Browser as it's not like a the Native Windows Explorer is. As you just mentioned the way you access those folder was "my computer" and this is a O/S operation not a firefox Browser issue from what I can read. You might want to post to a Windows Forum for help on Windows O/S problems.

more options

Hello sciencemagic,

Have you tried the official Microsoft support forum  ?

https://answers.microsoft.com/

But maybe you can find an answer among these search results ......