This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adaptive view no longer works on latest Firefox versions on Windows 10

  • 5 replies
  • 1 has this problem
  • 4 views
  • Last reply by hcarvallo

more options

Hello, When I want to use Firefox's adaptive view tool accessible through the inspect element (right click on window to access it) no longer works on latest Firefox versions (63.0.1, 63.0.2, 63.0.3) on PC with Windows 10. however it works fine on Mac. When I click on the adaptive view icon (Ctrl + Shift +M) all the content of the html page disappears and leaves a blank page.

Hello, When I want to use Firefox's adaptive view tool accessible through the inspect element (right click on window to access it) no longer works on latest Firefox versions (63.0.1, 63.0.2, 63.0.3) on PC with Windows 10. however it works fine on Mac. When I click on the adaptive view icon (Ctrl + Shift +M) all the content of the html page disappears and leaves a blank page.

All Replies (5)

more options

Screenshot of the error?

more options

Do you see any specific error messages in the Web Console or in the Browser Console?

See also:

more options

No error message, only a blank page. I used this page (1st window from my PC) to show you what happen (2nd window from my PC). The 3rd page (from my Mac) shows the expected result

more options

Did you check the Console?

more options

I uploaded this minimalist page: http://csa-media.eu/mailing/hello-world.html I only have an isue with the absence of favicon in the browser console: [Exception... "Favicon at "http://csa-media.eu/favicon.ico" failed to load: Not Found." nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 154" data: no]

When I press: CTRL + Shift + M I get a blank page and this message in the console: Exception { name: "", message: "Component returned failure code: 0x805e0006 [nsIWebNavigation.loadURIWithOptions]", result: 2153644038, filename: "chrome://browser/content/browser.js", lineNumber: 1043, columnNumber: 0, data: null, stack: