This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

bookmarks changing randomly

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by Airhead

more options

I had Firefox setup then upgraded to Quantum, my bookmarks were from an old import from Chrome so I deleted them. I imported the current bookmarks from Chrome and now I have bookmarks without icons and every time I drag and drop icons they randomly appear at different locations on the bookmark bar. What shows on the bookmark bar and when I open the bookmarks is two different orderings, I currently have the bookmarks set to no order.

How do I get a bookmark to stay where I place it and how do I restore the icons?

I had Firefox setup then upgraded to Quantum, my bookmarks were from an old import from Chrome so I deleted them. I imported the current bookmarks from Chrome and now I have bookmarks without icons and every time I drag and drop icons they randomly appear at different locations on the bookmark bar. What shows on the bookmark bar and when I open the bookmarks is two different orderings, I currently have the bookmarks set to no order. How do I get a bookmark to stay where I place it and how do I restore the icons?

All Replies (4)

more options

You need to click each bookmark to open the link in a tab to make Firefox retrieve the favicon.

You should be able to move (drag) a bookmark to another position. Make sure you aren't sorting the bookmarks in the Bookmarks Manager (Library) when you drag bookmarks around or use Cut/Paste. Sort in the Views menu in the Library is only meant for viewing purposes and is similar with clicking the column header to sort by this column.

more options

Hi Airhead:

Corel is right as always :-) : "You need to click each bookmark to open the link in a tab to make Firefox retrieve the favicon." <--- there is a bug filed for this particular problem that might not ever get fixed due to privacy concerns:

https://bugzilla.mozilla.org/show_bug.cgi?id=1511596

Cheers!

...Roland

more options

That solved the issue for most sites but https://wattsupwiththat.com will not update, it has an icon but FF is not displaying it for some reason. The wuwt icon shows up on Opera, Chrome, Edge just not Firefox.

more options