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Firefox keeps on waiting on startup checking internet access

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by Naraya

Naraya
Naraya
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Our institute DHCP internet requires an additional web based authentication (go to a page and login) before outside internet can be accessed. When I boot my machine, it automatically registers DHCP address. Then I try to open firefox and go to the page to authenticate. But if my machine has a DHCP address, firefox keeps on waiting without showing the window and I am unable to authenticate. What works for me is that I switch off the DHCP, start firefox (it open immediately) and then switch on the DHCP and do authentication.

Can something be done in this case?

narayanan

Our institute DHCP internet requires an additional web based authentication (go to a page and login) before outside internet can be accessed. When I boot my machine, it automatically registers DHCP address. Then I try to open firefox and go to the page to authenticate. But if my machine has a DHCP address, firefox keeps on waiting without showing the window and I am unable to authenticate. What works for me is that I switch off the DHCP, start firefox (it open immediately) and then switch on the DHCP and do authentication. Can something be done in this case? narayanan

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Narayanan, what page is Firefox trying to load -- just the built-in home page, or a page on the web?

I wish it were simpler to figure out what Firefox was doing during startup before any windows are available. Perhaps another volunteer has a suggestion for that.

Naraya
Naraya Question owner
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Hello sir,

I have not changed it from Firefox Home default.

thanks

Naraya
Naraya Question owner
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Actually, I even removed the .mozilla directory so that no extensions or settings affect this. Still, the issue remains.