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Firefox crahes on large and long xml download

  • 3 replies
  • 1 has this problem
  • 34 views
  • Last reply by FredMcD

Paul.FE
Paul.FE
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I've an online service where I download large XML files. After clicking on the download button the page is loading for a long time (file is generated on demand), than a new window/tab is opened with the download URL and is loading for a long time. Than Firefox crashes: "Gah. Your tab just crashed."

How do I get info what the problem is? Is the file to big for the XML renderer? Or any other?

I've an online service where I download large XML files. After clicking on the download button the page is loading for a long time (file is generated on demand), than a new window/tab is opened with the download URL and is loading for a long time. Than Firefox crashes: "Gah. Your tab just crashed." How do I get info what the problem is? Is the file to big for the XML renderer? Or any other?

All Replies (3)

FredMcD
FredMcD
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Gah-Your-tab-just-crashed https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

Paul.FE
Paul.FE Question owner
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FredMcD said

Gah-Your-tab-just-crashed https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

Updates are not possible to the system (Windows 10, AV, drivers ... OK). Firefox fixed to 52.3.0esr. I can reproduce it on some (3) similar machines.

Signature: OOM | large | mozalloc_abort | mozalloc_handle_oom | moz_xrealloc | nsTArray_base<T>::EnsureCapacity<T> | nsTArray_Impl<T>::AppendElement<T> | TelemetryHistogram::Accumulate Process Type content (web) MOZ_CRASH Reason (Sanitized) MOZ_CRASH() Crash Reason EXCEPTION_BREAKPOINT Total Virtual Memory 4,294,836,224 bytes (4.29 GB) Available Virtual Memory 79,618,048 bytes (79.62 MB) Available Page File 2,200,981,504 bytes (2.2 GB) Available Physical Memory 350,343,168 bytes (350.34 MB) OOM Allocation Size 40,894,464 bytes (40.89 MB)

Is this simply a problem that Firefox does not get enough memory? The machine should have more avalible?

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support