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folders disappeared in one account

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  • 1 has this problem
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  • Last reply by Matt

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in one of my email accounts all the sub folders disappeared: trash, sent, junk, etc. and also all the folders I created

in one of my email accounts all the sub folders disappeared: trash, sent, junk, etc. and also all the folders I created

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This is common when access to the IMAP server is not available. Are you seeing connectivity error messages?