This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Locked in a loop of updating to Firefox 69

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by user633449

scrutinizer1
scrutinizer1
more options

The issue is as stated in the subject. Updating from FF 68.0.2. A link below to the screen-recording of the problem: https://www.icloud.com/iclouddrive/0j21jXUfYGnIIyJrW33ii8-HQ#FF_failed_upd

A pastebin link below to raw data of troubleshooting info https://pastebin.com/3AXM7K37

The issue is as stated in the subject. Updating from FF 68.0.2. A link below to the screen-recording of the problem: https://www.icloud.com/iclouddrive/0j21jXUfYGnIIyJrW33ii8-HQ#FF_failed_upd A pastebin link below to raw data of troubleshooting info https://pastebin.com/3AXM7K37

Modified by scrutinizer1

All Replies (1)

user633449
user633449
more options

Please go to www.getfirefox.com and download the installer for 69 and install that.