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I can't save bookmarks

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by rcorrea21

rcorrea21
rcorrea21
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Still can't save bookmarks despite having tried troubleshooting info at https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved

Running: macOS Mojave 10.14.6 Firefox Quantum 69.0.1

Please advise ...

Still can't save bookmarks despite having tried troubleshooting info at https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved Running: macOS Mojave 10.14.6 Firefox Quantum 69.0.1 Please advise ...

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

rcorrea21
rcorrea21 Question owner
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I solved it by using AppCleaner to remove all Firefox files from my computer, then reinstalled Firefox and bookmarks can be saved again.