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My all saved logins is missing after update like password,bookmark etc what can i do.

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  • Last reply by Paul

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Recently i change my android phone and after i install mozilla firefox in my new phone and sign in by user id and password.But after logins all my saved logins like username and password saved bookmarks all history which i browse are missing. I have lot of important password which i have not backup of my data. Please help me to recover all saved logins.

Recently i change my android phone and after i install mozilla firefox in my new phone and sign in by user id and password.But after logins all my saved logins like username and password saved bookmarks all history which i browse are missing. I have lot of important password which i have not backup of my data. Please help me to recover all saved logins.

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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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I have not any type of backup. Is there any way to recover my logins

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Hi Raj

No, I am sorry, there is no online back up of bookmarks in Firefox.