This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to compact inbox

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by Rob

more options

Error message received is: The folder 'Inbox' cannot be compacted because another operation is in progress. Please try again later.

I can leave Thunderbird open for days and try this, in case there were sending/receiving processes, or I can try immediately. Same message.

Error message received is: The folder 'Inbox' cannot be compacted because another operation is in progress. Please try again later. I can leave Thunderbird open for days and try this, in case there were sending/receiving processes, or I can try immediately. Same message.

All Replies (3)

more options

What does the activity manager show as happening?

Appmenu (three bars)> Activity manager

more options

Matt said

What does the activity manager show as happening? Appmenu (three bars)> Activity manager

Nothin:

more options

That did not solve the problem. I changed the settings, and even updated to the latest version of Thunderbird, and neither one solved the problem.