This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I set up a new email account to store messages under Local Folders

  • 6 replies
  • 1 has this problem
  • 147 views
  • Last reply by bob.furber

bob.furber
bob.furber
more options

I currently have two mail accounts sharing Local Folders/Inbox. On adding a 3rd account, in NewAccont/Server Settings/Message Storage/Advanced/ I selected "Inbox for Different account: Local Folders".

However, a separate new folder is created above Local Folders named newname@myserver.ca containing an Inbox and Trash folder.

This was the process I followed when I added my 2nd mail account which has happily stored all its messages under Local Folders.

I am using Thunderbird 68.4.1 (64-bit) on an Ubuntu 18.04.4 LTS

I currently have two mail accounts sharing Local Folders/Inbox. On adding a 3rd account, in NewAccont/Server Settings/Message Storage/Advanced/ I selected "Inbox for Different account: Local Folders". However, a separate new folder is created above Local Folders named newname@myserver.ca containing an Inbox and Trash folder. This was the process I followed when I added my 2nd mail account which has happily stored all its messages under Local Folders. I am using Thunderbird 68.4.1 (64-bit) on an Ubuntu 18.04.4 LTS
Attached screenshots

Chosen solution

You will note I told you to restart Thunderbird as well.

That advice is because there is a file in the profile that stores the state of the folder pane and sometimes it just does not get with the program until the application restarts.

Read this answer in context 👍 1

All Replies (6)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I will take a punt you added the last account as IMAP. Lobal inbox only works for POP accounts.

Otherwise a restart after you change the setting for the inbox should set it right.

bob.furber
bob.furber Question owner
more options

Sorry, I should have mentioned that the Incoming server was set to POP3 ..something I copied from my previous 2 accounts which use POP3 and have been happily sharing Local Folders for years.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Have you restarted Thunderbird sice setting up the pop account as a Global account? If no, please restart Thunderbird now.

Please report back on results.

bob.furber
bob.furber Question owner
more options

Doh! The myname@myserver.ca folder vanished after restarting Thunderbird. Why didn't I thing of restarting earlier?

Interestingly, as I was testing (before restarting) test mails were ending up in Local_Folders/Inbox/ and Local_Folders/Sent/ leaving the myname@myserver.ca folder unused ..just going for the ride.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You will note I told you to restart Thunderbird as well.

That advice is because there is a file in the profile that stores the state of the folder pane and sometimes it just does not get with the program until the application restarts.

bob.furber
bob.furber Question owner
more options

Indeed, I should have read your response more carefully intead of pulling out my hair.