This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Verification nag

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

hodinson
hodinson
more options

Signing in to Firefox will constantly nag me for a verification code by email when I'm using Internet outside the home (which is all the time).

This is a pain as the email provider will also nag for a verification code.

I'm really just lucky the last email provider (where the verification code for the first email goes), is not in the same business of nagging for a verification code, or i would be locked out.

Way too cumbersome to use Firefox account in this way.

Signing in to Firefox will constantly nag me for a verification code by email when I'm using Internet outside the home (which is all the time). This is a pain as the email provider will also nag for a verification code. I'm really just lucky the last email provider (where the verification code for the first email goes), is not in the same business of nagging for a verification code, or i would be locked out. Way too cumbersome to use Firefox account in this way.

All Replies (5)

FredMcD
FredMcD
more options

You need to turn off Two-factor authentication on that website.

hodinson
hodinson Question owner
more options

Thanks, but that is already disabled.

I just forgot to mention it, sorry.

hodinson
hodinson Question owner
more options

I should add that it seems to be whenever I log in from another IP address.

FredMcD
FredMcD
more options

Ah. Many websites record where you log in from. Some will send a 2fa if the information does not match.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I don't know how the Firefox account server determines whether you use a new device that requires confirmation because of a connection change because normally the Firefox Password Manager would store the credentials in the Password Manager.

If you would have the verify this constantly then there might be a problem with the Password Manager.