This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sending email through a Verizon account

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Stans

more options

Any email I've tried sending today is not going through and I get the message listed below after Thunderbird stops trying to send it. I've retried and even tried writing to different email address. All produce the same message.

Up to this morning I've not had any problems sending emails.

How do I resolve this? Thank you.

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.verizon.net was lost in the middle of the transaction. Try again.

Any email I've tried sending today is not going through and I get the message listed below after Thunderbird stops trying to send it. I've retried and even tried writing to different email address. All produce the same message. Up to this morning I've not had any problems sending emails. How do I resolve this? Thank you. Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.verizon.net was lost in the middle of the transaction. Try again.

All Replies (1)

more options

How are you accessing your @verizon.net mailbox; via AOL Mail, Yahoo Mail or some other email provider? You need to use the mail server settings for the provider you now use, the old verizon mail servers are no longer running. Also, make sure you configure Tbird to use your full email address (include the @verizon.net part) as the User Name for both incoming and outgoing server authentication.