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unwanted characters are introduced automatically in sent email

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  • Last reply by Stans

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Hello Team,

I noticed that when sending reply emails via Thunderbird email application, Thunderbird is automatically adding characters in reply which are visible only after email is sent.

For example, I have seen below two characters being introduced on two separate occasion. It appears that these characters are replacement of what some spaces from original emails from sender.

1) �

2) ??

Attached is screenshot of the two emails from sent folder.

Please advise why this happens and how to fix it.

Thank you Parry

Hello Team, I noticed that when sending reply emails via Thunderbird email application, Thunderbird is automatically adding characters in reply which are visible only after email is sent. For example, I have seen below two characters being introduced on two separate occasion. It appears that these characters are replacement of what some spaces from original emails from sender. 1) � 2) ?? Attached is screenshot of the two emails from sent folder. Please advise why this happens and how to fix it. Thank you Parry
Attached screenshots

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