Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

comcast xfinity email account

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

Charles Thieme Jr.
Charles Thieme Jr.
more options

My comcast xfinity email account is locked on Firefox when I try to sign in.

I have deleted and re-installed Firefox browser twice but the locked Comcast email still remains. 


                                                 How can I fix this problem?
My comcast xfinity email account is locked on Firefox when I try to sign in. I have deleted and re-installed Firefox browser twice but the locked Comcast email still remains. How can I fix this problem?

All Replies (1)

FredMcD
FredMcD
more options

This sounds like an issue with the website as only they can lock your account.