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Incoming Server Already Exists

  • 1 reply
  • 1 has this problem
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  • Last reply by Stans

Josías Hernández Pérez
Josías Hernández Pérez
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Hello, I have updated my system to Lubuntu 20.04 and installed Thunderbird 68.10.0 since I have been a Thunderbird user for a long time. Nonetheless, this version does not allow me to setup two pop3 Gmail accounts as I have had until yesterday! The issue is when I am completing the configuration of the second account, that a message pops up saying "Incoming Server Already Exists". Can you help me please? Best regards Josias

Hello, I have updated my system to Lubuntu 20.04 and installed Thunderbird 68.10.0 since I have been a Thunderbird user for a long time. Nonetheless, this version does not allow me to setup two pop3 Gmail accounts as I have had until yesterday! The issue is when I am completing the configuration of the second account, that a message pops up saying "Incoming Server Already Exists". Can you help me please? Best regards Josias

All Replies (1)

Stans
Stans
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Open your Thunderbird profile folder. See Profiles - Where Thunderbird stores your messages and other user data

Quit Thunderbird via the menus and make sure it's not running in the background. This is important.

Empty your profile folder (delete everything inside it).

Launch Thunderbird and set up your accounts.