We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Couldn't load XPCOM

  • 3 replies
  • 1 has this problem
  • 26 views
  • Last reply by FredMcD

more options

after a brief update of Thunderbird, I get the message "Couldn't load XPCOM" what should I do? Thunderbird does not start

after a brief update of Thunderbird, I get the message "Couldn't load XPCOM" what should I do? Thunderbird does not start

All Replies (3)

more options

Download and reinstall Thunderbird. https://www.mozilla.org/en-US/thunderbird/

more options

Thanks for your answer FredMCD That's what I am doing : I just need to rebuild my contacts and my local folders from the last backup; it means several hours of work and many problems which should result in days of work.istead of just hours It's probably due to an interruption in the automatic update.of Thunderbird Should i stop these updates?

more options

Normally updates cause no problems. But sometimes . . .