This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Lockwise doesn't show "Import from file" or "Import from another browser" options

  • 2 replies
  • 1 has this problem
  • 18 views
  • Last reply by jjpv151088

more options

Hi! I'm trying to import my passwords from Chrome and I can't because there isn't the option, like it is described in this tutorial. https://support.mozilla.org/en-US/kb/import-login-data-file

What can I do?

Hi! I'm trying to import my passwords from Chrome and I can't because there isn't the option, like it is described in this tutorial. https://support.mozilla.org/en-US/kb/import-login-data-file What can I do?
Attached screenshots

Chosen solution

You can only import logins (passwords) from a CSV file via the import from file feature in Lockwise. You probably need to set signon.management.page.fileImport.enabled = true on the about:config page to make this import item appear as stated in the article (refresh the about:logins page if it is currently open).

I don't know if you can import logins from Google Chrome on Linux via "File -> Import Data from Another Browser".

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

You can only import logins (passwords) from a CSV file via the import from file feature in Lockwise. You probably need to set signon.management.page.fileImport.enabled = true on the about:config page to make this import item appear as stated in the article (refresh the about:logins page if it is currently open).

I don't know if you can import logins from Google Chrome on Linux via "File -> Import Data from Another Browser".

more options

Thank you cor-el!