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Captcha stuck in log-in loop Can't log In

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

jbrokalakis
jbrokalakis
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I'm having trouble with fire fox as far as logging into my ebay account. It keeps giving me the captcha puzzle slider security thingy, but every time I solve it and click on 'refresh', it takes me back to the puzzle slider. I only have this issue on my one pc running firefox (my other one works fine with firefox). It must be a plug in right? Any ideas what's wrong?

I'm having trouble with fire fox as far as logging into my ebay account. It keeps giving me the captcha puzzle slider security thingy, but every time I solve it and click on 'refresh', it takes me back to the puzzle slider. I only have this issue on my one pc running firefox (my other one works fine with firefox). It must be a plug in right? Any ideas what's wrong?

All Replies (1)

FredMcD
FredMcD
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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


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