This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Page print: Firefox prints a totally wrong size

ccl3no2
ccl3no2
more options

After the last update strange problem occours: when I print a web page in a normal A4 format, the printer prints a very little page, as a stamp, like an A8 format. I already tried to reset the printer settings in Firefox, but the same problem persists. What could be this strange inconvenience?

After the last update strange problem occours: when I print a web page in a normal A4 format, the printer prints a very little page, as a stamp, like an A8 format. I already tried to reset the printer settings in Firefox, but the same problem persists. What could be this strange inconvenience?

All Replies (2)

user3585702
user3585702
more options

Hi ccl3no2, I refer you to the following link https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox. if the problem persists write here again. I hope I have been helpful.

Jonathan Watt
Jonathan Watt
more options

If you open the "More settings" section of the settings, are "Paper size" or "Scale" ending up being set to something strange? See this image for getting to those settings:

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-03-01-21-42-28-b35e58.png