This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Downloaded files go to the wrong folder. A bug ?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

for2b2c
for2b2c
more options

I selected the setting "Always ask you where to save files". However, when I download files, Firefox automatically dumped the files into the Windows Temp folder. It never asked me where to save the files. I think this is a bug in this most recent version of Firefox (It used to ask me where to save the files in previous versions.) I suggest the Firefox team to correct this issue. It may seem a minor inconvenience, but it is distracting as I have to try to "dig out" the downloaded file among the sea of files in the Windows Temp folder.

I selected the setting "Always ask you where to save files". However, when I download files, Firefox automatically dumped the files into the Windows Temp folder. It never asked me where to save the files. I think this is a bug in this most recent version of Firefox (It used to ask me where to save the files in previous versions.) I suggest the Firefox team to correct this issue. It may seem a minor inconvenience, but it is distracting as I have to try to "dig out" the downloaded file among the sea of files in the Windows Temp folder.

Chosen solution

You aren't trying to open the file is an external application because files opened this way are saved to the temp folder.

Did you check that there isn't an action listed in "Options/Preferences -> General -> Applications" ?

What security software do you have?

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Read this answer in context 👍 0

All Replies (2)

·´¯`·...¸>-)))º> ~dbben
·´¯`·...¸>-)))º> ~dbben
more options

hello for,

It might be a bug.

But see if you can tweak the settings via the FireFox options section. See pic attached.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You aren't trying to open the file is an external application because files opened this way are saved to the temp folder.

Did you check that there isn't an action listed in "Options/Preferences -> General -> Applications" ?

What security software do you have?

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.