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"Word Count" add-on notifications not working (and I only see exemption setting for websites)

KDintheValley
KDintheValley
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I just added the "Word Count" add-on. I am supposed to be able to select text on any site, right click and a notification will let me know the word count of the text.

Here is my problem: When I select text and right click, I see "Word Count" it as an option, but I don't get a notification when I click on it.

So far I have:

-disabled and enabled the add-on. -gone to the notification settings. I only see an option to add a website--no option to make an exception for an add-on. -restarted firefox and am using the latest version.

Also: I don't have any other add-ons.

Can you help me? Thanks!

kd

I just added the "Word Count" add-on. I am supposed to be able to select text on any site, right click and a notification will let me know the word count of the text. '''Here is my problem: ''' When I select text and right click, I see "Word Count" it as an option, but I don't get a notification when I click on it. '''So far I have''': -disabled and enabled the add-on. -gone to the notification settings. I only see an option to add a website--no option to make an exception for an add-on. -restarted firefox and am using the latest version. '''Also:''' I don't have any other add-ons. Can you help me? Thanks! kd

Chosen solution

BUT!! Your answer helped me solve it anyway. I went into my mac settings and saw that Firefox notifications were turned off, probably because I'd just downloaded it.

Thanks so much. I sure appreciate you keeping an eye out for questions!

kd

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All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hi kd, can you make sure this box isn't checked on the Setting page: "Pause notifications until Firefox restarts"

I think on MacOS, Firefox sends notifications to the system rather than generating its own notifications. Is it possible there's a system-level filter on Firefox notifications?

KDintheValley
KDintheValley Question owner
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Thanks for the idea. I don't see that. Here's what I see:

KDintheValley
KDintheValley Question owner
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Chosen Solution

BUT!! Your answer helped me solve it anyway. I went into my mac settings and saw that Firefox notifications were turned off, probably because I'd just downloaded it.

Thanks so much. I sure appreciate you keeping an eye out for questions!

kd