This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bizarre sound issue

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Bithiah

more options

When I switch from external speakers to Headset, Firefox (YouTube) continues to play on the external speakers (but not on the headset). Firefox remains present on the volume mixer for the EXTERNAL speakers, but does NOT appear on the volume mixer for the headphones.

YouTube on Chrome is working properly.

I have updated my drivers, I have "refreshed" Firefox.

Basically when toggling back and forth between my external speakers (Realtek(R) Audio default Device and Headset Earphone: CORSAIR VOID PRO Wireless Gaming Headset Default Multimedia Device) Firefox is always playing on external speakers regardless.

When I switch from external speakers to Headset, Firefox (YouTube) continues to play on the external speakers (but not on the headset). Firefox remains present on the volume mixer for the EXTERNAL speakers, but does NOT appear on the volume mixer for the headphones. YouTube on Chrome is working properly. I have updated my drivers, I have "refreshed" Firefox. Basically when toggling back and forth between my external speakers (Realtek(R) Audio default Device and Headset Earphone: CORSAIR VOID PRO Wireless Gaming Headset Default Multimedia Device) Firefox is always playing on external speakers regardless.

All Replies (1)

more options

Hey there!

Please see the following on fixing sound issues on Firefox:

https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-sounds https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

Hope I helped!

Kind regards,

Bithiah