Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

unable to post messages on facebook

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

schlossco
schlossco
more options

Only on firefox browser, I am unable to post messages in groups or messenger in facebook. I can add text, files and anything else, but when I try to post or hit send button, it just shoots back to the begining. If I use any other browser, which I do not want to do, it works fine. If I hit the enter button on the keyboard it will just scroll down. As soon as I type the first character it scrolls down as well, and off screen and I have to scroll the page up to see it again. Do not think it is a keyboard issue as it works on other browsers and on this help page This just started happening since my last update. Maybe you can tell me how to go back to prior version? or how to fix. Does not seem to be an issue anywhere but facebook in the firefox browser. Thanks. Duane Schlosser

Only on firefox browser, I am unable to post messages in groups or messenger in facebook. I can add text, files and anything else, but when I try to post or hit send button, it just shoots back to the begining. If I use any other browser, which I do not want to do, it works fine. If I hit the enter button on the keyboard it will just scroll down. As soon as I type the first character it scrolls down as well, and off screen and I have to scroll the page up to see it again. Do not think it is a keyboard issue as it works on other browsers and on this help page This just started happening since my last update. Maybe you can tell me how to go back to prior version? or how to fix. Does not seem to be an issue anywhere but facebook in the firefox browser. Thanks. Duane Schlosser

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.