Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync isn't updating logins&passwords

  • 1 reply
  • 1 has this problem
  • 55 views
  • Last reply by Paul

more options

I used to use Lockwise on iOS and it was great. It was synced with my Firefox account on Win10. Now Lockwise is retired, so I installed Firefox on iOS. It is done syncing, but when I navigate in the Firefox iOS App to "passwords" it reports "No Logins Found." I checked the setting menu and I have selected that passwords be synced. I waited a day and synced again. No use. What else would you try? Thanks

I used to use Lockwise on iOS and it was great. It was synced with my Firefox account on Win10. Now Lockwise is retired, so I installed Firefox on iOS. It is done syncing, but when I navigate in the Firefox iOS App to "passwords" it reports "No Logins Found." I checked the setting menu and I have selected that passwords be synced. I waited a day and synced again. No use. What else would you try? Thanks

All Replies (1)

more options

Hi

Can you still see your passwords in Firefox on your desktop?