This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

"Secure Connection Failed"

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by Rudy

Rudy
Rudy
more options

Have been getting the "Secure Connection Failed" clicking on google search hits - simple as clicking on the first hit of "wiki wordle" google search would trigger this error.

OS Edition Windows 10 Pro Version 20H2 Installed on ‎Tue ‎20 ‎11 ‎10 OS build 19042.1466

Firefox 96.0 as of 2022-01-13

Error: Secure Connection Failed

Error info: An error occurred during a connection to www.google.com. SSL peer was not expecting a handshake message it received. Error code: SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Have been getting the "Secure Connection Failed" clicking on google search hits - simple as clicking on the first hit of "wiki wordle" google search would trigger this error. OS Edition Windows 10 Pro Version 20H2 Installed on ‎Tue ‎20 ‎11 ‎10 OS build 19042.1466 Firefox 96.0 as of 2022-01-13 Error: Secure Connection Failed Error info: An error occurred during a connection to www.google.com. SSL peer was not expecting a handshake message it received. Error code: SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Attached screenshots

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable DNS over HTTPS.

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

See also:

Rudy
Rudy Question owner
more options

Thanks for the quick reply, much appreciated.

I tried changing the Proxy setting to "none" and it helped for a few minutes and then I got the same error.

What I finally did to fix the problem was to remove all my *google* domain's cookies and data. Had to re-login and lost all the auto-fill data; but I can click on the google search hits and without hitting the error.

Must've been something to do with this month's Windows Tuesday Update, my guess.

Thanks, Rudy