Hi

Please can you confirm the version of Firefox for Android that you have installed and make sure that you have checked the Google Play store for any updates.

Hi - thanks for your reply - sorry for time difference. I deleted Firefox from my phone then "cleaned" it and have just re-installed. The app had been updated and was running the latest version - I have no idea why it decided to just not work as it was working very well up to that moment - and just continually crashed. I had already previously tried to uninstall and re-install - to no avail. But now, on this re-install this morning - it has seemed to work. I synced it with my computer - which gave me indication that it had synced - but my phone says it hasn't synced. When I login to firefox settings - everything is showing as synced. When I go to open a site which requires a password, it takes me to open lockwise (which I thought was now being incorporated into Firefox - but I still have the separate app on my phone). But at least now I can open the browser which I couldn't before. I think I will be able to muddle through now that it opens without crashing. Thank you for responding

Okay, thank you. If you trigger a manual sync from the desktop copy of Firefox first (type about:preferences#sync in the address bar and select Synchronise Now), wait about ten minutes then open Firefox for Android, you should find your data syncs across.